Proactive Disruption Management: Navigated widespread, storm-related airport delays through close coordination with operational and flight crews, protecting passenger comfort throughout the wait.
Transparent Real-Time Communication: Kept the client and ground teams fully informed with dedicated status updates every 15 minutes via an on-site representative.
Streamlined Equipment Logistics: Arranged direct-to-aircraft vehicle access upon arrival in Marseille, ensuring swift and efficient offloading of the team’s gear.
The US National Team required an air charter from Washington to Marseille in preparation for the Paris Olympic Games.
ACC Aviation was tasked with organising the flight using an Airbus A321neo, which comfortably accommodated 70 passengers, including team members and support staff. The team requested a minimum number of lie-flat seats to ensure a comfortable journey while maintaining efficient use of space.
The request was made with a 2-month lead time, and flight slots were a key consideration. However, given the many airports in France where teams were arriving before the event, securing a slot wasn’t a major obstacle. The bigger challenge came with the weather—multiple storms created delays for all flights departing that day.
Despite the challenging weather, ACC Aviation‘s operational team and in-flight crew worked closely to mitigate the impact of the delay. Snacks were served during the waiting period before take-off, and once airborne, dinner was provided promptly, as per the team’s request.
ACC Aviation ensured the client and all passengers were kept up-to-date every 15 minutes through our onsite representative and the lead passenger on board, who then communicated with their colleagues on the ground in France. Additionally, special arrangements were made upon landing in Marseille, where vehicles for the team’s equipment were allowed to access the aircraft directly for efficient offloading.
“We didn’t just look for a signal; we created a private sky-network that moved with the client.”
A respected industry professional, D’Urso brings extensive experience across…
Interested in a private consultation? Our executive team is hosting 15-minute briefings throughout the event.
The perfect solution for this urgent charter, the Beechcraft King Air 200, is a versatile and reliable turboprop aircraft. Known for its ability to operate efficiently on short runways—ideal for regional airports like Guernsey—it offers:
Director of Operations, ACC Aviation
ACC Aviation operates internationally with teams supporting clients across Europe, the Middle East, Africa, North America, and Asia.
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